Privacy Policy

At Always Vegas Casino, we deeply value the trust you place in us. Safeguarding your personal information is a top priority, and we are committed to handling your data with the utmost care and respect. This Privacy Policy details the practices we follow for collecting, using, and protecting your information. We encourage you to review it carefully to make informed decisions about your experience with us.

Data Processing

This Privacy Policy outlines our responsibilities under gambling regulations regarding the processing of players' personal data. Processing this data is essential for game participation and delivering associated services.

Always Vegas Casino is operated by Dama N.V., a company registered in Curaçao, along with its fully owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a valid license issued by Antillephone N.V.

By using our services, you consent to this Privacy Policy. We may update it periodically, and continued use of our platform signifies your agreement to the latest version. Please revisit this document regularly to stay informed.

Information We Collect

We gather various types of personal data through interactions with our platform, including:

Registration Details: Information you provide during sign-up or communication with us, such as your name, contact details, and identification documents.
Communication Records: Logs of interactions via email, live chat, or other channels.
Transaction Data: History of deposits, withdrawals, and other account activities.
Verification Documents: Data submitted for identity confirmation and compliance purposes.

How We Use Your Information

The personal data we collect is used to:

Process transactions and manage bets.
Deliver requested services and support efficiently.
Conduct identity verification and meet regulatory requirements.
Provide promotional materials (with your consent).
Comply with legal obligations, such as anti-money laundering regulations.
Detect and prevent fraudulent or illegal activities.
Analyze data for market research and service improvements.

Marketing Communications

With your consent, we may use your information to send promotional offers about our products and services. You can manage your marketing preferences through your account settings or by reaching out to our support team.

We do not sell or rent personal data. However, your information may be shared:

Within our corporate group for operational purposes.
With trusted business partners and service providers for delivering services or ensuring compliance.
When legally required or necessary for regulatory obligations.

Data Security and Retention

At Always Vegas Casino, data security is a priority. We implement stringent measures to protect your personal information and adhere to all applicable legal standards. Personal data is retained for as long as required by law and for at least five years after account closure, as stipulated by anti-money laundering regulations.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your user experience, analyze website performance, and support marketing efforts. You can adjust your browser settings to manage cookies, though some features may be limited if cookies are disabled.

Your Rights and How to Contact Us

You have the right to:

Verify and correct the accuracy of your personal information.
Update or delete data in line with legal allowances.
Opt-out of marketing communications at any time.

For any concerns or requests regarding your data, you can contact our Data Protection Officer (DPO) via email. If you reside in the EU, you may also lodge complaints with the relevant supervisory authority under GDPR.

Always Vegas Casino is committed to providing a secure, transparent, and compliant gaming environment. For questions about this Privacy Policy or your data, don’t hesitate to reach out to our support team.